Contact us with your questions
Frequently Asked Questions
You may find your answer quicker by visiting our FAQ - click here
By Telephone
Call our hotline on 0871 472 4240. National rate applies only for the UK.
Calls cost 10p per minute from UK landlines only (from the Republic of Ireland call 0845 885 4700).
By Post
Write to our Customer Care Centre at:
Hachette Partworks Ltd
PO Box 77
Jarrow
NE32 3YJ
Send us an email - fill in your details below
Subscribe Now!
- For subscribers starting with issues 2, 3 or 4, with your first delivery you will receive 2 issues (1 FREE) with Yarn, a Yarn Bag, a Travel Bag and a Hook Wrap. For subscribers starting at issue 1, please note that you will receive issue 1 with your first delivery and with your 2nd delivery you will receive 2 issues (1 FREE) and the above gifts.
- Issue 1 comes for the special price of £0.99 (€1.50/A$2.95/R9.95), Issue 2 at £1.99 (€3.50/A$4.95/R19.95) and Issue 3 onwards at £2.99 (€4.99/A$7.95/R29.95).
- If you choose to pay by Direct Debit or Debit / Credit Card, you will receive a Crochet Tidy with your 2nd delivery (or with your 3rd delivery for subscribers starting with issue 1). Please note, ROI customers are unable to pay by Direct Debit.
- With your 3rd delivery, you will receive a Complete Evening Scarf Kit as a special gift. For customers starting with issue 1, this will be delivered with your 4th delivery.
- Thereafter you will receive 4 issues packed together every four weeks at the price of £2.99 (€4.99/A$7.95/R29.95) per issue (free postage and packaging).
- As a subscriber, you will automatically receive binders as they become due at £4.99 (€9.50/A$14.95/R49.95) each.